Your privacy matters to us. At 356 taya, we handle your personal information with care. This Privacy Policy explains exactly what data we collect from Filipino members, why we need it, how we protect it, and what your rights are under Republic Act No. 10173, the Data Privacy Act of 2012.
By creating an account or using any service on 356 taya, you acknowledge this policy and consent to the processing of your personal data as described here. If you are not comfortable with any part of this policy, please do not proceed with registration.
Introduction
356 taya operates as an online gaming and sports betting platform serving eligible Filipino players. As part of running a regulated platform, we are required to collect and process certain personal information from all registered members. This is not optional—it is necessary for identity verification, compliance with applicable laws, and safe financial transactions.
We take that responsibility seriously. 356 taya does not collect data it does not need, does not sell personal information to advertisers, and does not share your details with third parties outside the limited, lawful purposes described in this policy. Every system and process that touches your data is designed with your security in mind.
This Privacy Policy applies to all personal data collected through the 356 taya website, mobile browser interface, customer support channels, and any affiliated programmes such as the Refer a Friend feature. It applies to current members, past members, and anyone who has submitted information during a registration process.
If you have questions about how 356 taya handles your data, you can always reach our support team at support@356taya.com. We respond to all data-related inquiries within a reasonable timeframe.
Data We Collect
356 taya collects personal data in several categories. The type and extent of data collected depends on your level of account activity and the services you use.
| Category | Examples | Purpose |
|---|---|---|
| Identity data | Full name, date of birth, gender | Account registration and age verification |
| Contact data | Email address, mobile number, home address | Account communication and verification |
| Verification data | Government-issued ID, selfie, address proof | KYC compliance and fraud prevention |
| Financial data | GCash number, bank account details, transaction history | Deposits, withdrawals, financial compliance |
| Technical data | IP address, device type, browser, session data | Security, fraud detection, platform performance |
| Gaming data | Bet history, game preferences, session duration | Service personalisation and responsible gaming |
| Communication data | Support chat logs, email history | Service delivery and dispute resolution |
We only collect data that is necessary for one or more of the purposes listed above. Providing false or incomplete information may result in account suspension or denial of service, as accurate data is required by law for regulated gaming platforms.
Minimal Collection
356 taya only collects information that is directly relevant and necessary to provide you with a safe, compliant gaming service.
Secure Storage
All personal data is stored on secured servers with access restricted to authorised personnel who need it to do their jobs.
No Data Selling
356 taya never sells your personal information to third-party advertisers, data brokers, or marketing companies—ever.
Purpose Limitation
Your data is used only for the purposes stated in this policy. We do not repurpose it without your knowledge or applicable legal basis.
How We Collect Your Information
356 taya collects information through several channels, all of which are directly connected to your interaction with the platform:
- Registration form: The details you enter when creating a 356 taya account, including name, contact number, email, and date of birth.
- Identity verification: Documents and images you upload when completing Know Your Customer (KYC) requirements.
- Payment transactions: Information passed during deposit or withdrawal processes through GCash, Maya, bank transfers, or card payments.
- Platform activity: Data generated automatically as you browse the site, place bets, or play games—collected through our servers and analytics tools.
- Customer support: Any information you share when contacting 356 taya via email, live chat, or other support channels.
- Referral programme: If you participate in the Refer a Friend feature, we may collect the contact information you provide in connection with that referral.
- Cookies and tracking technologies: Automatic data collected through browser cookies, web beacons, and similar tools when you visit the site.
We do not purchase data lists from third parties or collect information about you from social media platforms without your direct involvement.
How 356 taya Uses Your Data
Every piece of data that 356 taya collects serves a specific, legitimate purpose. The main uses are listed below:
Account Management and Service Delivery
We use your identity and contact data to create and manage your 356 taya account, authenticate your identity at login, communicate with you about your account, and deliver the gaming services you have requested. Without this processing, we cannot operate your account.
Identity Verification and Compliance
Philippine law and gaming regulations require 356 taya to verify the identity and age of all members. Your identity documents are reviewed by authorised staff and may be shared with regulated verification service providers. This processing is a legal obligation and cannot be declined by members.
Financial Transactions
Your financial data is used to process deposits and withdrawals via your chosen payment method—GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, or Mastercard. Transaction records are retained for regulatory compliance and audit purposes.
Fraud Prevention and Security
Technical and behavioural data is used by 356 taya's security systems to detect and prevent fraud, account takeovers, money laundering, and other prohibited activities. This includes IP address monitoring, device fingerprinting, and pattern analysis of betting behaviour.
Responsible Gaming
Gaming history and session data help 356 taya identify members who may be showing signs of problem gambling. This information is used to trigger responsible gaming prompts, apply voluntary or mandatory limits, and support self-exclusion tools. It is never used to pressure members into gaming more.
Platform Improvement and Analytics
Aggregated and anonymised data about how members use 356 taya helps our team improve navigation, fix technical issues, and develop features that better serve Filipino players. Individual profiles are never sold to marketing firms or used for third-party advertising targeting.
Sharing Your Personal Data
356 taya does not sell personal data. We share it only in the following limited circumstances:
- Payment processors: To facilitate deposits and withdrawals, your financial details are shared with the relevant payment provider (such as GCash or your bank). These providers operate under their own privacy and security standards.
- Identity verification providers: To complete KYC requirements, your identity documents may be shared with authorised third-party verification services operating under strict confidentiality agreements.
- Regulatory and law enforcement bodies: 356 taya may be legally required to disclose information to gaming regulators, tax authorities, or law enforcement agencies in connection with compliance, investigations, or court orders.
- Fraud prevention services: Certain technical and identity data may be shared with fraud detection partners to protect both the platform and its members.
- Professional advisers: Lawyers, auditors, and other professional advisers who provide services to 356 taya are bound by confidentiality obligations and receive only the data necessary for their work.
Any third party that receives data from 356 taya is required to handle it in compliance with applicable privacy laws and the specific agreements in place with 356 taya. We do not allow third parties to use your data for their own unrelated purposes.
Cross-border data transfers: If your data is processed or stored outside the Philippines, 356 taya ensures that adequate protections are in place, consistent with the requirements of the Data Privacy Act of 2012. Your data will not be transferred internationally without a lawful basis or appropriate safeguards.
Cookies and Tracking Technologies
When you visit the 356 taya website, certain information is collected automatically through cookies and similar technologies. A cookie is a small text file placed on your device by your browser that helps websites recognise returning visitors and remember preferences.
356 taya uses the following categories of cookies:
| Cookie type | Purpose | Required? |
|---|---|---|
| Strictly necessary | Keeps your session active and secure while logged in | Yes |
| Functional | Remembers preferences like language and display settings | No |
| Analytics | Measures page performance and user behaviour (anonymised) | No |
| Security | Detects suspicious activity and protects against fraud | Yes |
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent some parts of the 356 taya platform from functioning correctly. Analytics and functional cookies can be declined without affecting core services.
How 356 taya Protects Your Data
We implement multiple layers of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These include:
Encryption
All data transmitted between your browser and 356 taya servers is encrypted using industry-standard TLS protocols.
Access Controls
Personal data is accessible only to authorised 356 taya personnel whose roles require it. Access logs are maintained and reviewed.
Monitoring
Our systems are monitored continuously for unusual activity, intrusion attempts, and security incidents around the clock.
Despite these safeguards, no online system can be guaranteed to be completely secure. In the unlikely event of a data breach that poses a risk to affected members, 356 taya will notify impacted individuals and the relevant authorities in accordance with applicable Philippine law and within the timeframes required.
You also play an important role in keeping your account secure. Never share your password, one-time passcode, or login details with anyone—including people claiming to be 356 taya staff. Our team will never ask for your password.
How Long We Keep Your Data
356 taya retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The retention periods we apply are:
- Account data: Retained for the duration of your membership and for a minimum of five (5) years after account closure, as required by anti-money laundering and gaming regulations.
- Identity verification documents: Retained for the period required by applicable KYC regulations, typically a minimum of five (5) years from the date of verification.
- Financial transaction records: Retained for a minimum of five (5) years to comply with financial reporting and tax obligations.
- Support communications: Retained for up to three (3) years to assist with dispute resolution and quality review.
- Technical and session data: Retained for up to twelve (12) months unless required longer for a specific security or fraud investigation.
When data is no longer required for any purpose, it is securely deleted or anonymised so it can no longer be linked back to any individual.
Your Data Rights as a 356 taya Member
Under the Data Privacy Act of 2012 and applicable implementing rules, you have the following rights over your personal data held by 356 taya:
Right to Access
Request a copy of the personal data 356 taya holds about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where we no longer have a lawful basis to retain it.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Right to Portability
Receive a copy of your data in a structured, machine-readable format.
Right to Complain
Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.
To exercise any of these rights, send a written request to support@356taya.com with the subject line "Data Rights Request." Include your registered name, email address, and a brief description of your request. We will respond within thirty (30) days and may request additional verification before processing your request.
Please note that some rights are subject to exceptions—particularly where data retention is required by law or regulatory obligation, or where fulfilling a request would prejudice an ongoing legal or compliance matter.
Withdrawing consent: Where processing is based on your consent, you may withdraw it at any time by contacting 356 taya support. Withdrawal does not affect the lawfulness of processing that occurred before you withdrew consent, and it may limit your ability to use certain platform features.
Children and Minors
356 taya strictly prohibits access and registration by anyone under 18 years of age. The platform does not knowingly collect personal data from minors. Age verification is a mandatory step in the account registration and KYC process.
If 356 taya discovers that personal data has been collected from a person under the legal age, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has created an account on 356 taya without your consent, please contact support@356taya.com immediately and we will act promptly.
Changes to This Privacy Policy
356 taya may update this Privacy Policy from time to time. Changes may reflect updates in Philippine law, platform features, payment processing arrangements, or internal data handling practices. When material changes are made, the updated policy will be published on this page with a revised effective date.
For significant changes, 356 taya may notify members via email to the address associated with your account. However, we encourage all members to review this page periodically to stay informed about how your data is handled.
Continued use of the 356 taya platform after an updated Privacy Policy becomes effective constitutes your acceptance of the revised terms.
Contact 356 taya About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how 356 taya handles your personal data, please reach out to us:
- Email: support@356taya.com
- Subject line for data requests: "Data Rights Request"
- Support availability: 24 hours a day, 7 days a week
If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which is the relevant supervisory authority for data protection matters under Republic Act No. 10173.
This Privacy Policy was last updated on 1 January 2025. It is governed by and interpreted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Any disputes are subject to the jurisdiction of the appropriate Philippine authorities.